Case studies

Engagements that delivered

Security programmes led by CyHelm's founder. Client details are anonymised; the challenges and results are real.

Diversified Services Group UAE vCISO

Five-year zero-breach record across 42 entities and 23,000 users

Challenge
Growth by acquisition had left 42 business entities with fragmented IT infrastructure, inconsistent security policies and no centralised security leadership. Regulatory scrutiny was increasing and the board had limited visibility of security posture.
Approach
Embedded as the organisation's CISO function and consolidated governance across every entity: a unified security policy framework, a group-wide risk register, monthly board reporting, and deployment of Microsoft 365 Defender and a Cisco security stack across the estate.
Result
Zero breaches across 5+ years despite multiple targeted phishing campaigns, two blocked ransomware attempts and significant infrastructure expansion. The board now receives a monthly security brief in language it can act on.
5+Years without a breach
42Business entities secured
23K+Users protected
Real Estate Developer UAE ISO 27001

ISO 27001 certified on first attempt — zero major non-conformities

Challenge
Enterprise clients required ISO 27001 certification as proof of security maturity. The internal IT team had no prior ISO experience and there was no existing ISMS documentation.
Approach
Led the full programme: scope definition, risk assessment, Statement of Applicability, a complete ISMS documentation suite of 48 policies and procedures, staff awareness training and an 8-week internal audit programme ahead of external certification.
Result
Certification achieved first time with zero major non-conformities; the external audit took two days. Support continued for three months post-certification to embed the maintenance cycle with the internal team.
1stAttempt certification
0Major non-conformities
48ISMS documents delivered
Global SaaS Company UAE market entry Compliance

UAE IAS and PDPL compliance roadmap delivered in two weeks

Challenge
A global SaaS company entering the UAE needed to understand its obligations under UAE IAS (formerly NESA), the UAE PDPL and TDRA requirements. Controls were strong (ISO 27001 certified) but UAE-specific regulatory mapping was missing.
Approach
A structured gap assessment mapped existing ISO 27001 controls to UAE regulatory requirements, identified 14 specific gaps, prioritised them by risk and regulatory urgency and produced a 90-day remediation roadmap.
Result
Assessment and roadmap delivered in two weeks. The client entered the UAE market on schedule, closed all high-priority gaps within 60 days and had a clear plan for the remainder by year end.
2 wksFull gap assessment
14Gaps identified & prioritised
60dHigh-priority gaps closed
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ISO 27001:2022NIST CSF 2.0UAE IASNCA ECCISO/IEC 42001ADHICSUAE PDPLPCI DSSCIS ControlsMicrosoft 365 SecurityAzure SecurityAI Governance